Terms of service

Terms of Service

Last Updated: October 9, 2026

Welcome to ZKA Toys! These Terms of Service govern your access to and use of our website, online store, and services. By visiting our website or making a purchase, you agree to these terms.

Please read them carefully before using our store.

1. Overview

This website is operated by ZKA Toys. Throughout the site, the terms “we,” “us,” and “our” refer to ZKA Toys.

ZKA Toys offers this website, including all information, tools, and services available through it, to you, the customer, subject to your acceptance of these Terms of Service.

By accessing our website or purchasing from us, you agree to these terms. If you do not agree, please do not use our website.

2. Eligibility

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

If you allow a minor to use a device to access our website, you are responsible for supervising that use.

3. Products and Descriptions

We make reasonable efforts to display our products, descriptions, images, colors, and other details as accurately as possible.

However, the appearance of a product may vary depending on your screen or device. We do not guarantee that the colors displayed on your screen will exactly match the actual product.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or update product information when necessary.

4. Pricing and Payments

All prices are displayed in the currency indicated at checkout.

Prices, promotions, and product availability may change without prior notice. The price charged for your order will be the price shown at checkout, subject to any applicable taxes, shipping charges, and other disclosed fees.

You agree to provide accurate, complete, and current billing and payment information when placing an order.

We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, pricing errors, or product unavailability. If payment has already been collected for a canceled order, an appropriate refund will be issued.

5. Orders and Order Acceptance

Placing an order does not automatically guarantee acceptance. We reserve the right to review, limit, or cancel orders when necessary.

If we cancel or make a significant change to your order, we will make reasonable efforts to contact you using the information provided at checkout.

Please check your order details carefully before submitting your purchase. We cannot guarantee that changes or cancellations will be possible after an order has been processed or shipped.

6. Shipping and Delivery

We ship orders according to the shipping options and estimated delivery times presented at checkout or communicated through our store.

Delivery estimates are not guarantees. Delays may occur due to carrier issues, weather, customs procedures, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Additional charges or delivery problems caused by incorrect address information may be the customer's responsibility, where permitted by law.

For more information, please review our Shipping Policy.

7. Returns, Refunds, and Exchanges

Our return and refund conditions are explained in our Return and Refund Policy.

Please review that policy before placing an order. Eligibility for returns, refunds, or exchanges depends on the applicable policy, the condition of the product, and any rights provided by applicable law.

Nothing in these Terms of Service is intended to limit consumer rights that cannot legally be excluded.

8. Product Safety and Age Recommendations

Customers should read and follow all product descriptions, age recommendations, safety warnings, and instructions provided with a product.

Toys should be used appropriately and under adult supervision when recommended by the manufacturer or required by the product's age guidance.

Please keep products and small parts away from children when the product's safety instructions indicate a choking hazard or other risk.

If you believe a product presents a safety concern, discontinue its use and contact us.

9. Intellectual Property

All website content, including text, graphics, logos, design elements, and other materials owned by or licensed to ZKA Toys, is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

10. Prohibited Uses

You agree not to use our website:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe our intellectual property rights or those of others.
To submit false, misleading, or unauthorized information.
To interfere with the security, operation, or functionality of our website.
To upload or transmit malicious code or harmful content.
To collect or misuse other customers' personal information.

We may restrict or terminate access to our website if we reasonably believe these terms have been violated.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including payment processors and shipping providers.

We do not control third-party websites and are not responsible for their content, policies, or services. Your use of third-party services may be subject to their own terms and conditions.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in these terms excludes or limits any warranty, guarantee, or consumer protection right that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, ZKA Toys will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services.

Nothing in these terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ZKA Toys from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the website or your violation of these terms or the rights of another person.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy to understand our data practices.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our store, business practices, or legal requirements.

The latest version will be published on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service are subject to applicable laws. Any governing-law or dispute-resolution provision will be interpreted and applied in accordance with applicable legal requirements, including any mandatory consumer protection laws.

Before publishing, ZKA Toys should specify its appropriate governing jurisdiction if it intends to do so.